jilii Privacy Policy

1. Introduction

jilii ("we", "our", or "platform") is a trusted online gaming platform in Bangladesh and treats the protection of your privacy as a top priority. This Privacy Policy ("Policy") describes how we collect, process, and secure your information when you visit https://jilii.lat ("website") or use our services.

By using the jilii platform or registering an account, you are considered to have given your consent to the terms of this Privacy Policy. Please read this policy carefully. If you do not agree with any part of this policy, please refrain from using our services.

Our Privacy Policy may be updated from time to time. In the event of significant changes, we will notify you via your registered email or through a notice on the website. The date of the most recent update is shown at the top of this page.

2. What Information We Collect

The jilii platform thoughtfully collects only the information that is necessary to provide our services. A description of the different types of information is given below:

2.1 Personally Identifiable Information

At the time of account registration we collect the following information:

• Full name (in Bengali or English)
• Email address
• Date of birth (for age verification — 21 years or older)
• Nationality and country of residence
• Password (stored in encrypted form — never readable in plain text)

2.2 Financial Information

To complete deposit and withdrawal transactions, we may require the following information:

• bKash, Nagad, Rocket, or Upay mobile number
• Bank account details (for bank transfers)
• Transaction history and amounts

We do not store any full bank card numbers or CVV codes. Payment processing is completed through third-party PCI-DSS compliant payment gateways.

2.3 Identity Verification (KYC) Information

For regulatory compliance and fraud prevention, we may request identity verification documents in certain circumstances:

• National ID card (NID) or passport copy
• Driving licence (as an alternative)
• Recent utility bill or bank statement (for address verification)

2.4 Automatically Collected Information

When you visit our website, the following information may be collected automatically for technical purposes:

• IP address and device information
• Browser type and version
• Operating system information
• Time spent on the website and pages visited
• Referral source (where you came from before reaching our site)
• Gaming activity logs and transaction records

3. Purpose of Information Use

jilii uses collected information for the following legitimate purposes:

3.1 Service Delivery and Operations

• Creating, verifying, and managing your account
• Processing deposit and withdrawal transactions
• Providing bonuses, cashback, and promotional offers
• Ensuring the benefits of the jilii VIP programme
• Maintaining gaming history and transaction records

3.2 Security and Compliance

• Preventing fraud, money laundering, and other illegal activities
• Ensuring age verification (for users aged 21+ only)
• Preventing the creation of multiple accounts
• Meeting applicable legal obligations
• Keeping records for dispute resolution and auditing

3.3 Customer Service Improvement

• Using information to provide 24/7 live chat support
• Personalising the gaming experience according to your preferences
• Improving platform performance and user experience
• Keeping you informed about relevant promotions and offers

4. Information Storage and Security

jilii takes the highest technical and organisational measures to protect your personal information. We apply industry-standard security practices, which include:

• SSL/TLS Encryption: All data transmission between the website and servers is encrypted.
• Password Hashing: Your password is never stored in plain text — a one-way cryptographic hash is used.
• Two-Factor Authentication: The option to add an extra layer of security to your account.
• Access Controls: Only authorised personnel may access your information for specific, defined purposes.
• Regular Security Audits: Periodic reviews to identify and address system vulnerabilities.
• Data Backups: A secure and encrypted backup system.

4.1 Data Retention Period

We will retain your information for as long as your account is active or as needed to provide our services. Even after an account is closed, certain information may be retained for a legally specified period to meet legal obligations, resolve disputes, or prevent fraud.

Financial transaction records are retained for the period specified under applicable financial laws.

5. Sharing Information with Third Parties

jilii does not sell, rent, or share your personal information with third parties for commercial purposes. However, information may be shared in the following limited circumstances:

5.1 Service Provider Partners

Trusted third parties are required to assist in running our core services:

• Payment Processors: bKash, Nagad, Rocket, Upay, and banking partners — to complete financial transactions.
• Identity Verification Services: To complete the KYC process.
• Cloud Service Providers: For secure data storage.
• Analytics Platforms: For anonymous statistical analysis.

All these partners are contractually bound to uphold our privacy standards and may use the information only to provide the specified services.

5.2 Legal Obligations

In the following circumstances we may be legally required to provide information to authorities:

• Court orders or government directives
• Financial crime investigations (in accordance with anti-money laundering laws)
• National security-related obligations

In such circumstances, we will attempt to notify you unless we are legally prohibited from doing so.

5.3 Business Transfers

If jilii goes through a merger, acquisition, or sale of assets, your information may be transferred to the relevant parties. In such a case, you will be notified in advance by email.

6. Cookies and Tracking Technologies

The jilii website uses cookies and similar tracking technologies that enhance your browsing experience and help us operate our services effectively.

6.1 Types of Cookies

• Essential Cookies: Required for the core functionality of the website — managing login status and sessions. The site will not function properly without these.
• Preference Cookies: To remember your language preferences and website settings.
• Analytics Cookies: Collecting anonymous data to understand site usage patterns — helpful for improving our services.
• Security Cookies: To detect and prevent fraud.

6.2 Cookie Controls

You can control or delete cookies through your browser settings. However, disabling essential cookies may disrupt some important functionality of the site. The method of managing cookies differs in each browser — please refer to your browser's help section for details.

7. Your Rights

You have the following rights regarding your personal information, which we fully respect:

7.1 Right to Access Information

You have the right to know what information we hold about you. Upon request, we will provide a copy of your personal information.

7.2 Right to Correct Information

If any information in your account is incorrect or incomplete, you may request that it be corrected. Corrections can be made directly from your account settings or through our support team.

7.3 Right to Delete Information

In certain circumstances you may request that your personal information be deleted. However, some information may need to be retained due to legal obligations or legitimate business needs.

7.4 Right to Restrict Processing

In certain circumstances you may request that the processing of your information be restricted, such as during a dispute about the accuracy of the information.

7.5 Right to Opt Out of Marketing Communications

You may stop receiving promotional emails or notifications at any time — from your account settings or by contacting our support team. Important communications related to account management will continue.

7.6 How to Exercise Your Rights

To exercise any of the rights mentioned above, please contact our support team. We will generally respond to your request within 30 business days. Please provide the necessary information with your request for identity verification purposes.

8. Protection of Minors

jilii strictly does not provide services to persons under the age of 21. Our platform is intended only for users aged 21 and above.

We do not knowingly collect personal information from minors. Age is verified at the time of registration, and age confirmation is an important step in the identity verification process.

If it comes to our attention that a minor has created an account, that account will be immediately closed and the associated information will be deleted.

If you believe a minor is using jilii, please notify our support team immediately.

9. Policy Changes and Updates

jilii reserves the right to update this privacy policy from time to time. Reasons for changes may include:

• Changes in applicable laws or regulations
• Introduction of new services or technologies
• Changes in our business operations
• The need for security improvements

If significant changes are made to the policy, we will notify you in the following ways:

• Sending a notification to your registered email
• Displaying a clear notice on the website
• Updating the date of changes at the top of this page

If you continue to use the platform after the changes, you will be considered to have consented to the new policy. If you do not agree with the terms of the new policy, you may request to close your account.

10. Contact

If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact us:

When sending a privacy-related request, please use your registered email address so we can easily verify your identity and respond quickly.

jilii is firmly committed to protecting your privacy. We will always handle your information with transparency and accountability, and will address any concerns seriously.

This privacy policy was last updated in January 2026 and is effective from that date.